HPC International, Inc. is looking for an experienced person to work part-time, Monday thru Friday, 9:30am-2:30pm doing our receiving & shipping and assisting with customer service in down time.  

The Shipping & Receiving/Customer Service position is a critical part of HPC’s BooksourcePlus division. Our customers rely on us to get their orders shipped as quickly as possible. There are many steps that lead to shipping, which is the last step in the process and that is why it is very important that the team work closely together to keep on top of customers’ orders.  

Responsibilities

• Receive products in our ERP system that comes into our office daily.
• Ship the products that come in either the same day or no later than the following day.
• Process credit cards after shipping.
• Manage Advance Directive orders.  This is a start to finish process.
• Process Return-to-Vendor shipments. 
• Count and reconcile the stocked books once a month, on the 1^st of each month.
• Answer customer calls and emails as required.
• Assist with order entry & quotes when needed.
• Be dependable, detail-oriented and accountable, with minimal supervision.
• Be enthusiastic, energetic, and have a positive attitude.
• Work as a team with others in the BooksourcePlus department, as well as our other departments where shipping is concerned.
• Provide coverage for teammates when they are out on PTO or Sick when needed. Be flexible and able to work full days when needed with advance notice and mostly during our busy season.

Skills Needed

• Ability to assess priorities, demonstrate flexibility and understand a sense of urgency.
• Ability to build relationships with customers and teammates.
• Ability to lift up to 50 pounds.
• Excellent written and verbal communication
• Intermediate or above skills in Microsoft Word and Excel.

What We Offer:

• Generous hourly wage between $15.00 - $17.00 per hour
• 401k and Profit-Sharing Plan
• Generous Paid Time Off plan
• Sick leave
• 12 annual holidays

HPC International, Inc. (“HPC”) is a certified diverse MBE (Minority-owned Business Enterprise) and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HPC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. HPC expressly prohibits any form of unlawful employee or applicant harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of HPC’s employees to perform their expected job duties is absolutely not tolerated.

All employed positions at HPC are at-will employment positions and may be terminated at the discretion of the Company.